Arriello had to act fast, as we were informed of the audit at short notice. First, we brainstormed on how we could best support the client before the audit. The Arriello project team decided to share key documents and our audit experience.
We earned the trust of the new deputy EUQPPV by being hands-on. We had already set up EUQPPV – LPPV meetings, guiding the new deputy EUQPPV through the process. We added value by taking a more active role in steering the meetings. We also offered to attend and contribute to the audit call.
We organized an audit preparation meeting and prepared a recommended list of documents that, from our experience, we knew might be requested. In addition, our consultants prepared an audit guide and invited the client to a webinar about the lessons we have learned during audits.